This video walks through the q9elements diagram for media buying on Facebook. The diagram allows us to include links to the documented procedures for each step. This means we can navigate process instructions visually and within context.
The Problem: When creating policies and procedures they are often organized linearly with multiple files. This makes quality control a laborious task since we need to open multiple documents to find what we’re looking for.
Direction of solution: Attach documentation to diagram. This makes it easier to collaborate on process mapping. When map and documentation are approved they can be moved to basecamp.